Clear information before you report.
This channel is intended to receive reports about potentially irregular facts or conduct within Grupo Vela.
Confidentiality and anonymity
You may submit a report without identifying yourself. If you choose to provide identity details, they are stored encrypted and access is restricted to authorised personnel responsible for handling the case.
Communication and follow-up
The system generates a code and secret key that allow you to check the case, receive messages from the system manager and provide additional information.
Responsible use
Report facts you reasonably believe to be true and provide only relevant data. This channel is not intended for emergencies or ordinary customer service.
Data protection information
Controller: GRUPO VELA.
Purpose: receipt, assessment, investigation and management of reports submitted through the Internal Reporting System.
Data: the system allows anonymous reporting. Where the reporter chooses to identify themselves, the information provided voluntarily is associated with the case.
Access: limited to persons who need to take part in managing or investigating the report and, where appropriate, competent authorities or other legally authorised recipients.
Privacy contact: privacidad@velice.es.